AI WhatsApp support with human handoff using Gemini, Twilio, and Supabase RAG

About This Workflow

What This Workflow Does

This n8n workflow enables AI-first WhatsApp support with seamless human handoff, allowing users to automate and streamline their customer support processes. The workflow uses Gemini, Twilio, and Supabase RAG integrations to provide a comprehensive solution for answering queries and escalating complex issues to human support agents. This automation enables businesses to provide 24/7 support while maintaining a personalized touch.

Who Should Use This

This workflow is tailored for businesses and organizations that want to implement AI-powered customer support, particularly those with existing WhatsApp channels. It's ideal for developers, marketers, and business owners looking to enhance their customer engagement and support capabilities.

Key Features

• AI-powered query answering: The workflow uses Gemini to provide instant answers to common customer queries.
• Human handoff: Complex issues are seamlessly escalated to human support agents using Twilio.
• Data integration: Supabase RAG integration allows for seamless data management and analysis.
• 24/7 support: The workflow enables continuous support without requiring human intervention.

How to Get Started

To use this workflow, import the n8n workflow file into your n8n environment and customize it according to your business needs. Configure the Gemini, Twilio, and Supabase RAG integrations to connect with your existing systems and start automating your customer support processes.