Analyze customer sentiment with Zoho CRM, Google Gemini & send Gmail alerts

About This Workflow

What This Workflow Does

This workflow automates the analysis of customer sentiment in Zoho CRM by leveraging AI sentiment analysis and Google Gemini. It analyzes newly created Notes in any module, providing insights into customer interactions. The workflow also triggers Gmail alerts for automatic notifications.

Who Should Use This

This workflow is ideal for businesses that use Zoho CRM to manage customer interactions, particularly customer support and sales teams. It can also be beneficial for marketers who want to analyze customer feedback and sentiment.

Key Features

• Analyzes customer sentiment in newly created Notes across any Zoho CRM module
• Utilizes AI-powered sentiment analysis for accurate results
• Triggers automatic Gmail alerts for timely notifications
• Works seamlessly with Google Gemini for enhanced analysis capabilities

How to Get Started

To use this workflow, simply import it into your n8n account and customize the settings to match your Zoho CRM and Google account integrations. Once set up, the workflow will automatically analyze customer sentiment and send relevant alerts, helping you stay on top of customer interactions and feedback.