Automate IT support with Telegram voice to JIRA tickets using Whisper & GPT-4.1 Mini

About This Workflow

What This Workflow Does

This workflow automates the process of converting Telegram voice messages into JIRA tickets using OpenAI's Whisper and GPT-4.1 Mini. It enables IT support teams to quickly and efficiently process voice-based support requests submitted via Telegram. The automation streamlines ticket creation, saving time and improving response times.

Who Should Use This

This workflow is ideal for IT support teams, helpdesk operators, and organizations that require efficient automation of voice-based support requests. It's perfect for companies that want to leverage AI-powered automation to enhance their customer support experience.

Key Features

• Converts Telegram voice messages to text using OpenAI's Whisper
• Uses GPT-4.1 Mini to summarize and analyze the conversation
• Automatically creates JIRA tickets based on the voice message content
• Enhances IT support efficiency by reducing manual data entry and improving response times

How to Get Started

To use this workflow, import it into your n8n instance and customize the setup to match your JIRA integration and Telegram bot settings. Make sure to replace placeholders with your actual credentials and JIRA project details to ensure seamless automation.