Automate support ticket prioritization with Jotform, Gemini AI, ClickUp tasks

About This Workflow

What This Workflow Does

This n8n workflow automates the process of capturing support issues submitted via Jotform, prioritizing them, and creating AI-generated tasks in ClickUp. It instantly routes support tickets to the right personnel, ensuring that critical issues are addressed promptly. By leveraging Gemini AI, the workflow also provides a concise summary of each issue, enabling efficient decision-making.

Who Should Use This

This workflow is suitable for businesses and organizations that rely on support teams to handle customer inquiries, such as software companies, e-commerce platforms, and service providers. It can help streamline their support operations and enhance their overall customer experience.

Key Features

• Automated Support Ticket Capture: Instantly capture support issues submitted via Jotform and route them to the right personnel.
• AI-Generated Task Creation: Use Gemini AI to create concise summaries of each issue and generate tasks in ClickUp for efficient task management.
• Prioritized Ticket Routing: Route critical support tickets to the right personnel, ensuring timely resolution of critical issues.
• Efficient Support Operations: Streamline support operations and enhance the overall customer experience.

How to Get Started

To use this workflow, import it into your n8n account and customize the settings to match your specific business needs. You can then integrate it with your Jotform form, Gemini AI, and ClickUp account to start automating your support ticket prioritization and task creation processes.