Automated customer support with GPT-4o-mini AI triage for Google Forms & Gmail

About This Workflow

What This Workflow Does

This n8n automation workflow combines Google Forms and Gmail to create an intelligent customer support system that automatically analyzes and prioritizes customer inquiries using GPT-4o-mini AI. The workflow transforms your Google Form into a powerful tool that streamlines customer support operations, reducing manual effort and response times. It provides instant summaries and responses to customer queries, ensuring a seamless and efficient support experience.

Who Should Use This

This workflow is ideal for business owners, customer support teams, and developers looking to automate and enhance their customer support processes. It's perfect for companies that receive a high volume of customer inquiries and want to provide timely and accurate responses.

Key Features

• GPT-4o-mini AI-powered Triage: Automatically analyzes customer inquiries and prioritizes them based on complexity and urgency.
• Google Form Integration: Allows customers to submit inquiries through a custom Google Form, which is then connected to the workflow.
• Automated Response Generation: Uses GPT-4o-mini AI to generate instant responses to customer queries, ensuring timely and accurate support.
• Ticket Management: Organizes and tracks customer inquiries, making it easy to follow up and resolve issues efficiently.

How to Get Started

To use this workflow, simply import it into your n8n account and customize the Google Form and Gmail integrations to match your specific requirements. Then, connect your Google Form to the workflow and start receiving automated responses to customer inquiries.