Classify guest enquiries and send replies with GPT-4o, Gmail and Slack

About This Workflow

What This Workflow Does

This workflow automates the process of classifying guest enquiries, generating responses using GPT-4, and sending them via Gmail with internal routing notifications through Slack. It streamlines guest intake and helps hospitality businesses respond efficiently to customer inquiries. The workflow also enables internal teams to stay informed and respond to customer needs promptly.

Who Should Use This

This workflow is ideal for hospitality business owners, managers, or marketing teams looking to automate and optimize their customer service processes. It's also suitable for developers and IT professionals who want to integrate AI-powered customer service into their existing infrastructure.

Key Features

• Guest Enquiry Classification: Classify guest enquiries using intent-based classification to determine the type of response needed.
• GPT-4 Response Generation: Generate personalized responses to guest enquiries using the GPT-4 AI model.
• Gmail Integration: Send automated responses to guest enquiries via Gmail, ensuring timely and efficient communication.
• Slack Internal Routing: Notify internal teams via Slack when a new guest enquiry is received, ensuring seamless internal collaboration.

How to Get Started

To use this workflow, simply import it into your n8n account and customize it to fit your hospitality business's specific needs. This workflow is designed to be flexible and adaptable, allowing you to integrate it with your existing systems and processes.