Customer support & lead collection chatbot with RAG, GPT-4o, Sheets & Telegram

About This Workflow

What This Workflow Does

This workflow automates customer support and lead collection through a chatbot, integrating with RAG, GPT-4o, Sheets, and Telegram to provide instant responses to customer inquiries and collect leads.

Who Should Use This

This template is designed for business owners, marketers, and developers of small and medium businesses, startups, and agencies looking to streamline their customer support and lead generation processes.

Key Features

• Automates customer support by providing instant responses to inquiries through a chatbot integrated with GPT-4o and Telegram.
• Collects leads by capturing customer information and storing it in Google Sheets for further follow-up.
• Uses RAG (Red, Amber, Green) labels to categorize customer inquiries and prioritize responses.
• Integrates multiple tools to create a seamless customer support experience.

How to Get Started

To start using this workflow, import it into n8n, customize the Telegram bot and Google Sheets integrations to match your business needs, and set up the RAG labels to categorize customer inquiries.