Generate PII-safe Helpdocs from Crisp Support chats with GPT-4.1-mini

About This Workflow

What This Workflow Does

This n8n automation workflow generates PII-safe help articles from Crisp Support chats using GPT-4.1-mini. It listens for chat events, formats Q&A pairs, and creates help articles automatically. This workflow streamlines knowledge management by turning customer support conversations into valuable knowledge base content.

Who Should Use This

This workflow is ideal for business owners, customer success teams, or customer support managers who want to improve their company's knowledge base and reduce the time spent on creating help articles.

Key Features

• Automatically listens for Crisp chat events and formats Q&A pairs
• Uses GPT-4.1-mini to generate PII-safe help articles
• Creates a structured knowledge base from customer support conversations
• Helps to reduce the manual effort required to maintain a comprehensive help center

How to Get Started

To get started, import the workflow into your n8n account, connect it to your Crisp Support account, and customize the workflow as needed to fit your company's specific requirements.