Modular & customizable AI-powered email routing: text classifier for eCommerce

About This Workflow

Modular & Customizable AI-Powered Email Routing: Text Classifier for eCommerce

This workflow is designed to automate email routing for eCommerce businesses using AI-powered text classification. It starts with a form submission node, which collects user input and triggers a text classification process to categorize and route emails accordingly. This efficient email routing system enables businesses to prioritize and manage customer inquiries more effectively.

This workflow is ideal for eCommerce businesses, developers, and marketing teams looking to streamline their email management and improve customer service.

• Text Classification: Utilizes AI to classify emails into predefined categories, such as product inquiries, returns, or general feedback.
• Modular Design: Allows for easy customization and addition of new categories, making it adaptable to changing business needs.
• Automated Routing: Routes classified emails to designated teams or departments for efficient handling and response.
• Improved Customer Experience: Enables businesses to respond promptly to customer inquiries, enhancing overall customer satisfaction.

To get started with this workflow, simply import it into your n8n account and customize it according to your business needs. You can modify the categories, add new nodes, or integrate with your existing systems to create a seamless email management process.