Send chat message notifications from Tawk.to to Gmail

About This Workflow

What This Workflow Does

This automation workflow automatically captures incoming chat messages from your Tawk.to live chat widget and sends alert emails via Gmail to notify your support team. This ensures that your team is always informed of customer inquiries, even when they're not actively engaged with the chat widget. The workflow helps to streamline your support process and improve response times.

Who Should Use This

This workflow is ideal for business owners and support teams who rely on live chat widgets like Tawk.to to engage with customers. It's particularly useful for teams that struggle to keep up with a high volume of chat messages or have multiple chat channels to manage.

Key Features

• Captures incoming chat messages from your Tawk.to live chat widget
• Sends alert emails to your support team via Gmail
• Automatically notifies your team of customer inquiries
• Improves support response times and efficiency

How to Get Started

To use this workflow, simply import it into your n8n account and customize the Gmail credentials to match your email account. From there, you can set up your Tawk.to integration and start receiving chat message notifications in your email inbox.