Sync open Zendesk tickets to Google Sheets with Zendesk and Google Sheets

About This Workflow

What This Workflow Does

This workflow automates the synchronization of open Zendesk tickets into Google Sheets, providing real-time visibility into your support pipeline. It helps you stay on top of your tickets and their statuses without manually updating or querying your Zendesk instance. By integrating Zendesk and Google Sheets, this workflow streamlines your ticket management process.

Who Should Use This

This workflow is ideal for support teams, IT managers, and business owners who want to gain better insights into their customer support operations. Whether you're managing a small team or a large organization, this automation helps you stay on top of your tickets and make data-driven decisions.

Key Features

• Automated Ticket Synchronization: Fetches open Zendesk tickets and updates them in Google Sheets in real-time.
• Customizable: Easily modify the workflow to fit your specific needs, such as filtering tickets by category or priority.
• Scalable: Handles large volumes of tickets and updates without manual intervention.
• Real-time Visibility: Provides up-to-date information on ticket statuses, allowing you to respond promptly to customer inquiries.

How to Get Started

To use this workflow, simply import it into your n8n instance and configure the Zendesk and Google Sheets credentials. Then, customize the workflow to fit your specific needs by modifying the filters and settings to match your Zendesk instance and support pipeline.