Transform support emails into FAQs with GPT-4o, Gmail, Notion, and Slack

About This Workflow

What This Workflow Does

This end-to-end automation workflow transforms developer support emails into actionable FAQs and sentiment insights, leveraging the capabilities of Azure OpenAI GPT-4o. It automates the process of analyzing support emails, extracting key information, and generating concise FAQs and sentiment analysis. The workflow also integrates with Gmail for email retrieval, Notion for FAQ storage, and Slack for real-time notification.

Who Should Use This

This workflow is ideal for developers, support teams, and businesses that handle a large volume of support emails and want to optimize their knowledge base and customer experience.

Key Features

• AI-Powered FAQ Generation: Azure OpenAI GPT-4o is used to analyze support emails and generate concise FAQs.
• Sentiment Analysis: The workflow provides sentiment analysis to help teams understand customer emotions and preferences.
• Automated Email Retrieval: Gmail integration allows the workflow to retrieve support emails automatically.
• Real-time Notification: Slack integration sends real-time notifications when new FAQs are generated or when sentiment analysis reveals significant changes.

How to Get Started

To start using this workflow, import it into your n8n environment and customize the workflow settings to match your specific requirements, including integrating with your Gmail account, Notion database, and Slack workspace.