Detect and score refund risk with Webhook, OpenAI and Google Sheets

About This Workflow

What This Workflow Does

This n8n automation workflow detects and scores refund risk for incoming e-commerce orders by utilizing a webhook, OpenAI for AI-powered analysis, and Google Sheets for data storage and analysis. The workflow evaluates each order in real-time, providing an automated risk assessment to inform business decisions. By streamlining this process, businesses can reduce the likelihood of chargebacks and improve their overall refund risk management.

Who Should Use This

This workflow is ideal for e-commerce business owners, marketing teams, and developers looking to enhance their order management and risk assessment capabilities. By leveraging this automation, users can gain valuable insights into their customers' purchasing behaviors and make data-driven decisions.

Key Features

• Webhook Integration: Receive and process incoming e-commerce orders in real-time.
• OpenAI-powered Analysis: Utilize AI capabilities to evaluate refund and chargeback risk for each order.
• Google Sheets Data Storage: Store and analyze order data to inform business decisions.

How to Get Started

To use this workflow, import it into your n8n environment and customize it to fit your specific e-commerce platform and business needs. Configure the webhook integration to receive orders, set up your OpenAI API credentials, and map your Google Sheets data to store and analyze order information.