Support call analysis & routing with Gemini AI, ElevenLabs & Telegram alerts
What it does Customer support calls contain a wealth of valuable feedback and urgent issues, but manually reviewing audio files is inefficient. This...
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What This Workflow Does
This workflow automates the analysis and routing of customer support calls using Gemini AI, ElevenLabs, and Telegram alerts. It analyzes audio files to identify valuable feedback and urgent issues, making it more efficient for customer support teams. By automating this process, teams can quickly respond to urgent issues and provide better support to customers.
Who Should Use This
This workflow is ideal for customer support teams, customer success managers, and business owners who want to streamline their support processes and improve customer satisfaction.
Key Features
- Analyzes customer support call audio files using Gemini AI and ElevenLabs
- Identifies valuable feedback and urgent issues
- Routes critical issues to relevant teams or individuals via Telegram alerts
- Reduces manual review time and improves response times to customer inquiries
How to Get Started
To use this workflow, import it into your n8n instance and customize the settings to fit your specific business needs. Configure the workflow to connect to your Gemini AI, ElevenLabs, and Telegram accounts, and adjust the routing and notification settings to suit your support processes.
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